Question 1

What is tallow, and why is it good for skincare?

Accepted Answer

Tallow is rendered beef fat with a rich fatty acid profile that closely resembles our skin’s natural oils. Packed with beneficial lipids like oleic, palmitic, and stearic acids, it helps support the skin’s barrier, locking in moisture and protecting against environmental stressors.Its deeply moisturizing, antimicrobial, and anti-inflammatory properties make it ideal for eczema, acne, dryness, and scarring. Tallow balm works as a daily moisturizer, diaper balm, lip balm, scalp oil, belly butter, and so much more. When a product is high quality, it will be effective in many ways!Used for centuries in skincare, tallow requires no stabilizers or preservatives. Kai Tallow traditionally renders it using low heat and specialized straining for a pure, fast-absorbing product.

Question 2

Which tallow balm should I get?

Accepted Answer

Most people start with our Original Tallow Balm and Raw Honey Cleanser, then explore the other balm options based on their needs. For a detailed comparison of all our Tallow Balms, check out our blog here.

Question 3

Where does Kai Tallow source our ingredients?

Accepted Answer

We source our true beef suet from 100% grass-fed, organic, and pasture-raised cows from Midwest regenerative farms. Our ingredients are organic, whole-body safe, and free from hormones, antibiotics, or synthetic additives. Check out this blog on our quality standards.

Question 4

What is the difference between the Original and Infused Tallow Balm?

Accepted Answer

The Original and Infused Tallow Balms are very similar, with two main differences. The Original contains a small amount of lavender essential oil (less than 1%), giving it a light floral scent. The Infused Balm contains no essential oils and includes a calming herbal infusion instead—making it our most “unscented” option, with most people reporting no noticeable scent.For a more detailed comparison to help you choose, check out our blog here.

Question 5

What is the difference between Original (beef tallow) and Wild Deer Tallow Balm?

Accepted Answer

Both balms are similar in formulation, but they differ in sourcing and feel. The Original Tallow Balm is made from regeneratively raised organic cattle—high-quality animals, though not wild. Wild Deer Tallow Balm is made from truly wild deer, sourced once a year during the legal hunting season, making it a limited-edition offering. Once it’s gone, it won’t be restocked until January or February of the following year.Wild Deer has a uniquely silky, luxurious texture that many people fall in love with. It also has a fatty acid profile more commonly known for anti-aging benefits.If you're new to tallow, the Original is a great place to start. But if you're curious to try something rare and special, now’s the time to experience Wild Deer while it’s in stock.

Question 6

What is the shelf life of tallow balm?

Accepted Answer

Our tallow balm lasts up to one year at room temperature. Because it contains no water, it remains naturally preserved without synthetic stabilizers.Store in a cool, dark place. Our amber glass jars protect from UV light. While refrigeration isn’t necessary, it can extend shelf life.

Question 7

Can I use Kai Tallow products on my face?

Accepted Answer

Yes! Our tallow balm is non-comedogenic and absorbs quickly without clogging pores, making it an excellent facial moisturizer.

Question 8

Is tallow balm safe for babies and sensitive skin?

Accepted Answer

Absolutely! Our balms are gentle enough for babies and free from artificial fragrances, preservatives, and toxic additives.

Question 9

Can I use tallow products if I have oily or acne-prone skin?

Accepted Answer

Yes! Tallow balances sebum production and contains antimicrobial properties that help reduce acne and inflammation.Sebum is the natural oil your skin produces to stay moisturized and protected. When there’s too much, it can lead to oily skin and breakouts; too little, and your skin can become dry and irritated.Tallow closely matches the fats in human skin, helping to balance sebum production, moisturizing dry skin, and preventing excess oiliness.The amount of tallow you use may vary depending on your skin type—those with drier skin may need a bit more than those with oilier skin.

Question 10

Does tallow clog pores?

Accepted Answer

Tallow is considered non-comedogenic, which means it won't clog pores. All of the ingredients in our products are carefully chosen to be non-comedogenic and skin-friendly. For more details, check out our blog here.

Question 11

What is "true" beef suet? Why does it matter?

Accepted Answer

True beef suet is the clean, nutrient-dense fat found specifically around a cow’s kidneys. It’s prized for its purity, mild scent, and high-quality fatty acid profile—but it's also harder to source and more expensive than regular beef fat. See the difference here. When sourcing for our products, we specifically ask farms whether the fat is true kidney suet or just general beef fat. Most provide standard beef fat, even though many brands still label it as “suet.” Unless a brand intentionally seeks out true suet, it’s unlikely that’s what they’re using.Using true suet results in a cleaner, more luxurious tallow with better skin benefits. The quality of the raw fat directly impacts the quality of the final balm.

Question 12

Where can I buy your products?

Accepted Answer

You can purchase our products directly from our website at kaitallow.com, through our Instagram Shop, on Pure Basics Collective, or locally at Fresh From the Farm Coop and Watershed Cafe.

Question 13

How do I manage my subscription?

Accepted Answer

Please go here to manage your subscription: https://www.kaitallow.com/a/subscriptions/loginThis will allow you to input the email address you used when setting up your subscription and send you a link via email to update your subscription.

Question 14

How long will it take to receive my order?

Accepted Answer

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

Question 15

How to track my order?

Accepted Answer

Please track your order at our Tracking page https://kaitallow.com/apps/17TRACK

Question 16

I never got my order, what to do?

Accepted Answer

Please make sure you tracked your order from our Tracking page. Or email us at: support@kaitallow.com

Question 17

What is your return policy?

Accepted Answer

Please check our return/refund/exchange policy here.

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